BULKDROP TECHNOLOGIES

PRIVACY POLICY

Effective Date: May 2026

Platform Domain: www.bulkdrop.shop

At BulkDrop, we are deeply committed to protecting the privacy, data security, and confidentiality of our users. This Privacy Policy ("Policy") outlines how BulkDrop Technologies ("we," "us," or "our") collects, uses, processes, stores, shares, and safeguards your personal and business data when you visit our website, utilize our manufacturer portals, or interact with our upcoming Android and iOS mobile applications (collectively, the "Platform").

By registering an account, purchasing products, or using any services on the Platform, you explicitly consent to the data practices described in this Policy in accordance with the Data Protection Act, 2012 (Act 843) of the Republic of Ghana.

1.  DATA WE COLLECT

To provide a seamless wholesale marketplace and real-time tracked logistics infrastructure, we collect data from two core user segments: B2B Retailers/Manufacturers and B2C Ordinary Users/Consumers. A. Information You Provide Directly to Us:

    Account Registration Data: Full name, phone number, active email address, secure account password, and alternative contact details.

      Business Verification Data (B2B Only): Shop or company name, business physical location/address within the Accra enclave, and any local regulatory business permits or tax numbers if required for verified merchant status.

      Event Procurement Data (B2C Only): Event type (e.g., wedding, funeral, party), delivery date, and specific on-site coordinator contact information.

     Transactional Information: Records of the water packs, soft drinks, malt, or juices you add to your cart, purchase history, and preference logs. B. Information Collected Automatically via Technology:

      Geolocation Data: Precise or approximate GPS coordinates of your retail storefront, warehouse, or event grounds. This is strictly required to synchronize your orders with our delivery partners.

      Device and Usage Information: IP addresses, mobile device identifiers, operating system type, application crash logs, and how you navigate through our web portals (hosted via Netlify/Render).

      Payment Metadata: While BulkDrop does not store full credit card numbers or private MoMo pins, we collect transactional metadata (transaction reference numbers, timestamps, success/failure statuses) from our integrated payment gateway APIs.

2.  HOW WE USE YOUR DATA

BulkDrop processes your information strictly for legitimate commercial and operational purposes, including:

      Fulfillment & Tracking: Processing bulk orders and sharing geographic data with our delivery network partner, Yango Cargo, to facilitate real-time, tracked, door-to-door delivery.

      Loyalty Wallet Management: Calculating and maintaining your earned rewards points so you can seamlessly redeem them for future inventory.

      Communication & Verification: Verifying merchant authenticity, sending order confirmation alerts via SMS or WhatsApp, and providing customer support.

      Platform Optimization: Analyzing app crash logs and user interfaces to improve speed and eliminate software bugs.

3.  DATA SHARING & THIRD-PARTY DISCLOSURES

BulkDrop will never sell, rent, or lease your personal or business information to thirdparty advertisers. Your data is strictly shared with trusted operational partners under rigid confidentiality agreements to execute our services:

      Integrated Logistics Providers (Yango Cargo): We share your delivery name, storefront/event phone number, and precise GPS coordinates with assigned dispatchers to execute accurate delivery.

      Financial Gateways & APIs: To process digital settlements, transaction details are securely routed through certified local payment processors and global Web3/FinTech infrastructures (such as the Coinbase API for cryptographic token clearings).

      Legal and Regulatory Authorities: We may disclose your information if explicitly required by law, statutory audits, the Bank of Ghana mandates, or the Data Protection Commission under Act 843.

4.  DATA SECURITY & RETENTION

      Security Frameworks: BulkDrop implements industry-standard Transport Layer Security (TLS/SSL) encryption protocols for all data moving between your mobile apps, browsers, and our database servers hosted securely on cloud instances (Render).

      Access Control: Internal data access is strictly limited to authorized core team personnel (such as our CTO and Software Engineers) under binding nondisclosure agreements (NDAs).

      Retention Boundaries: We retain your data for as long as your account remains active or as required to comply with statutory financial auditing and tax retention laws in Ghana.

5.  YOUR LEGAL DATA RIGHTS (UNDER ACT 843)

As a data subject in Ghana, you possess explicit legal rights regarding your personal information managed by BulkDrop. You may exercise these rights at any time by contacting our Legal Advisor:

      Right to Access: You have the right to request a digital breakdown of all personal or business records we hold about you.

      Right to Correction: You can request the immediate update or correction of inaccurate location details, contact numbers, or business names.

      Right to Erasure (The Right to be Forgotten): You may request the absolute deletion of your account and data. Please note that erasing your data results in the immediate permanent forfeiture of all accumulated loyalty rewards points.

6.  COOKIES AND DIGITAL TRACKING

Our website and manufacturer web portals utilize cookies and basic tracking tokens to preserve your active login session, remember items placed in your wholesale cart, and analyze aggregate traffic conversion rates. You can manage or disable cookies through your individual browser settings, though doing so may restrict certain automated functionalities on the marketplace.

7.  AMENDMENTS TO THIS POLICY

BulkDrop reserves the right to revise or update this Privacy Policy at any time to reflect software upgrades, regulatory shifts, or infrastructure updates. When updates occur, we will adjust the "Last Updated" timestamp at the top of this document. Continued interaction with the platform following updates constitutes your formal legal acceptance of the revised privacy standards.

8.  CONTACT INFORMATION & DATA PROTECTION COMPLIANCE

For any privacy-related inquiries, data correction requests, or policy clarifications, please contact our Legal and Compliance team:

              Corporate Entity: BulkDrop Technologies

             Official Web Domain: www.bulkdrop.shop

 Email Communication: legal@bulkdrop.shop