BULKDROP TECHNOLOGIES
PRIVACY POLICY
Effective Date: May 2026
Platform
Domain: www.bulkdrop.shop
At BulkDrop, we are deeply committed to
protecting the privacy, data security, and confidentiality of our users. This
Privacy Policy ("Policy") outlines how BulkDrop Technologies
("we," "us," or "our") collects, uses, processes,
stores, shares, and safeguards your personal and business data when you visit
our website, utilize our manufacturer portals, or interact with our upcoming
Android and iOS mobile applications (collectively, the "Platform").
By registering an account, purchasing
products, or using any services on the Platform, you explicitly consent to the
data practices described in this Policy in accordance with the Data Protection Act, 2012 (Act 843) of the
Republic of Ghana.
1. DATA
WE COLLECT
To provide a seamless
wholesale marketplace and real-time tracked logistics infrastructure, we
collect data from two core user segments: B2B
Retailers/Manufacturers and B2C
Ordinary Users/Consumers. A.
Information You Provide Directly to Us:
Account Registration Data: Full name, phone number, active email
address, secure account password, and alternative contact details.
Business Verification Data (B2B Only): Shop or company name,
business physical location/address within the Accra enclave, and any local
regulatory business permits or tax numbers if required for verified merchant
status.
Event Procurement Data (B2C Only): Event type (e.g., wedding,
funeral, party), delivery date, and specific on-site coordinator contact
information.
Transactional
Information: Records of the water packs, soft drinks, malt, or juices you
add to your cart, purchase history, and preference logs. B. Information Collected Automatically via Technology:
Geolocation Data: Precise or approximate GPS coordinates of your
retail storefront, warehouse, or event grounds. This is strictly required to
synchronize your orders with our delivery partners.
Device and Usage Information: IP addresses, mobile device
identifiers, operating system type, application crash logs, and how you
navigate through our web portals (hosted via Netlify/Render).
Payment Metadata: While BulkDrop does not store full credit card
numbers or private MoMo pins, we collect transactional metadata (transaction
reference numbers, timestamps, success/failure statuses) from our integrated
payment gateway APIs.
2. HOW
WE USE YOUR DATA
BulkDrop processes your information strictly
for legitimate commercial and operational purposes, including:
Fulfillment & Tracking: Processing bulk orders and sharing
geographic data with our delivery network partner, Yango Cargo, to facilitate real-time, tracked, door-to-door
delivery.
Loyalty Wallet Management: Calculating and maintaining your earned
rewards points so you can seamlessly redeem them for future inventory.
Communication & Verification: Verifying merchant authenticity,
sending order confirmation alerts via SMS or WhatsApp, and providing customer
support.
Platform Optimization: Analyzing app crash logs and user interfaces
to improve speed and eliminate software bugs.
3. DATA
SHARING & THIRD-PARTY DISCLOSURES
BulkDrop will never sell, rent, or lease your
personal or business information to thirdparty advertisers. Your data is
strictly shared with trusted operational partners under rigid confidentiality
agreements to execute our services:
Integrated Logistics Providers (Yango Cargo): We share your
delivery name, storefront/event phone number, and precise GPS coordinates with
assigned dispatchers to execute accurate delivery.
Financial Gateways & APIs: To process digital settlements,
transaction details are securely routed through certified local payment
processors and global Web3/FinTech infrastructures (such as the Coinbase API
for cryptographic token clearings).
Legal and Regulatory Authorities: We may disclose your information
if explicitly required by law, statutory audits, the Bank of Ghana mandates, or
the Data Protection Commission under Act 843.
4. DATA
SECURITY & RETENTION
Security Frameworks: BulkDrop implements industry-standard
Transport Layer Security (TLS/SSL) encryption protocols for all data moving
between your mobile apps, browsers, and our database servers hosted securely on
cloud instances (Render).
Access Control: Internal data access is strictly limited to
authorized core team personnel (such as our CTO and Software Engineers) under
binding nondisclosure agreements (NDAs).
Retention Boundaries: We retain your data for as long as your
account remains active or as required to comply with statutory financial
auditing and tax retention laws in Ghana.
5. YOUR
LEGAL DATA RIGHTS (UNDER ACT 843)
As a data subject in Ghana, you possess
explicit legal rights regarding your personal information managed by BulkDrop.
You may exercise these rights at any time by contacting our Legal Advisor:
Right to Access: You have the right to request a digital breakdown
of all personal or business records we hold about you.
Right to Correction: You can request the immediate update or
correction of inaccurate location details, contact numbers, or business names.
Right to Erasure (The Right to be Forgotten): You may request the
absolute deletion of your account and data. Please note that erasing your data
results in the immediate permanent forfeiture of all accumulated loyalty
rewards points.
6. COOKIES
AND DIGITAL TRACKING
Our website and manufacturer web portals
utilize cookies and basic tracking tokens to preserve your active login
session, remember items placed in your wholesale cart, and analyze aggregate
traffic conversion rates. You can manage or disable cookies through your
individual browser settings, though doing so may restrict certain automated
functionalities on the marketplace.
7. AMENDMENTS
TO THIS POLICY
BulkDrop reserves the right to revise or
update this Privacy Policy at any time to reflect software upgrades, regulatory
shifts, or infrastructure updates. When updates occur, we will adjust the
"Last Updated" timestamp at the top of this document. Continued
interaction with the platform following updates constitutes your formal legal
acceptance of the revised privacy standards.
8. CONTACT
INFORMATION & DATA PROTECTION COMPLIANCE
For any privacy-related inquiries, data
correction requests, or policy clarifications, please contact our Legal and
Compliance team:
Corporate Entity: BulkDrop Technologies
Official Web Domain: www.bulkdrop.shop
Email
Communication: legal@bulkdrop.shop
Have Questions?
If you have any questions about our policies, feel free to get in touch.